Wednesday, January 25, 2012

Google+ Publishing Design Flaws Limits Overall Usefulness as an Identify Service


By Michael A. Romig / Austin, TX / January 25, 2011

Early in the Google+ launch two things became evident.   First Google was positioning itself to become a centralized identity engine.  This capability has grown as we’ve seen the rollout of Google Authorship Profiles and now serious integration with Blogger.  Second we saw the public rollout of Google+, a very promising content publishing and collaboration platform.  Google+’s strength was the ability to interact with other users around the world on common interests.  One could organize user contacts into distinct user groups and share content only to specific users or groups.  Well at least one could do that in private.

One of the early Google+ publishing design flaws was the inability to direct content to certain groups and still make that content publically accessible and searchable.  This meant if I had people interested in my comments on technology and I was in their technology circle if I ever posted travel tips, humorous articles or even photos those users interested only in my tech views would see all kinds of stuff from me they didn’t really care about.  I had no way to limit who I “published” my content to.  Google+ crudely equivocated a “public” post to mean share this content with everyone who follows my content.

This did effect the way I published content and from what I observed others as well.  It pressured people to become somewhat one-dimensional in their public posts for fear of not wanting to “spam” people with content probably only relevant to a small audience.  Overall, I believe, it limited the amount of public sharing and public collaboration.

So one unfortunate answer to this design flaw is to create multiple Google+ accounts.  Early on I posted that I thought Google had nailed this problem and multiple identifies wouldn’t be required.  By contrast I have two twitter accounts: one personal for family and friends and another public.  Although for “receiving” content and sharing privately I think Google+ has nailed this.  When it comes to content you want public there isn’t a good answer.  I’ve been patiently hoping and waiting for Google to figure out a way to overcome these initial assumptions, but without any visible progress have to recommend the same strategy now for Google+ I use for Twitter. 

Creating multiple user accounts does solve the problem of giving one the granularity they need to direct messages to users in the exact combinations one wants and still make that content “public”.  It is just really kludgy.   But also multiple accounts pretty much dilutes or even destroys the overarching goal as Google becoming an identify service.  If I share only a part of myself in one account and another part in another account, there isn’t a single unified view of me.  Additionally one good requirement of an identify solution is the restriction or elimination of duplicate accounts.  Here I am suggesting duplicate accounts could “solve” a problem with Google+.

Directed public publishing is a complex problem that hasn’t been solved.  I haven’t started using multiple accounts myself on Google+, but I have been tempted more than once; and now more than ever as I don’t see a good way to work around this.